Warranty Policy
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Firmware
If you’re within the warranty period and the firmware gets blocked or detected, we’ll provide a replacement.
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Hardware
If your product arrives damaged during shipping, we will offer a refund.
We are not responsible for any damage that occurs after delivery.
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All sales are final. We follow a strict no-refund policy for our products.
However, if any of our products are defective, we will try and fix it or provide a replacement, if unable to do so, a refund may be issued at our discretion.
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Very Important
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Leaking or sharing any firmware device/driver will result in an immediate and permanent void of your warranty.
Some of our products are digital files designed and only inteded for use with Xilinix FPGA chips.
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After-Sale Support
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Support for DMA cards or other devices may incur a fee, depending on the complexity of the issue and the time required to resolve it.
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Final notes
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We do not condone or support the use of our products for any illegal activities that cause a violation of any Terms of Service of any third-parties.
By purchasing or using our products, you acknowledge that you have read, understood, and agree to these Terms of Service.
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